Impelling offers friendly and efficient IT support in Manchester and the surrounding areas. Our fully managed IT support service equips your organisation with all the benefits of IT without any of the upkeep, leaving you free to focus on what you do best.
As the world becomes increasingly reliant on digital systems, it’s important to make sure your IT systems are running smoothly at all times. A network outage or computer malfunction can bring an entire organisation to a screaming halt, diminishing productivity and frustrating your internal team.
Similarly, a data breach or hard drive failure can prove disastrous, resulting in heavy fines and irreparable damage to your reputation.
That’s where we come in! We’re a full service IT support provider operating in and around Manchester, offering everything from broadband and connectivity solutions to data backups and disaster recovery.
By developing a close working relationship with your key personnel, as well as a deep understanding of your systems, we’ll ensure you receive not only the right level of support you need, but the right type of infrastructure to maximise efficiency.
Building a robust in house IT support team is challenging, if not impossible, for many organisations.
You’ll have to account for a range of different skills, including infrastructure installation, on site support, preventative maintenance and disaster recovery. This can not only drive your overheads sky high, but serve as an impractical approach to maintaining your IT systems.
By outsourcing your IT support to Impelling, you gain access to a full team of knowledgable IT support professionals at a price comparable to hiring just one in house graduate. Our team includes IT support operatives, on site support technicians and data recovery specialists, ensuring there’s always someone available for the job you need doing.
Our services are provided at a fixed monthly rate, ensuring you won’t incur any surprise costs or receive any unexpected bills. With Impelling, you gain access to flexible, top tier IT support tailored specifically to the needs of your organisation.
To ensure your IT systems run like clockwork, we take a thoroughly proactive approach to the maintenance of your infrastructure. You shouldn’t have to have to pick up the phone to tell us about a computer problem; instead, the issue should be spotted well in advance and resolved in the background before it disrupts your business.
By combining preventative maintenance with a solid understanding of your systems, we’ll identify early stage issues with your systems and liaise directly with the relevant members of your team to ensure it’s resolved as quickly as possible.
Support tickets can be logged through our online portal and managed via our industry leading service desk, allowing us to work through tickets as quickly as possible to maximise the efficiency of your organisation.
Having delivered IT support services in and around Manchester for over a decade, we’ve encountered, and efficiently solved, virtually every IT issue an organisation might come up against. In other words, we’re the experts in our field.
We work with organisations of all shapes and sizes, including small businesses, large corporations, schools, charities and local attractions. No matter what type of IT support you might need, you’ll find it with Impelling.
Click the button below to learn more about our IT support services, or alternatively get in touch with us.