Managed IT support services

Our Managed IT support services provide businesses all the tools they need to succeed in an increasingly digital workplace. As a managed IT services provider, our job is to take care of the technical work, cut through the complexity, and allow your business to focus on the things you do best.

Solving the digital challenge with managed IT support

Despite technology becoming more capable, it's harder than ever to maintain stable and performant IT systems. The world is throwing new challenges our way in the form of remote working and increasingly sophisticated cyber security attacks. Users expect more from their IT requiring services to be available 24hrs and accessible from anywhere. Operationally, there's challenges involved with maintaining different systems on site and across multiple cloud providers.

Faced with these challenges, businesses are struggling to cope, and often have to divert resources away from key projects, just to maintain stability.

Our Managed IT support service is designed to remove this burden, giving your team room to focus on delivering growth. Our proven technology, proven processes, and proven team, allows us to deliver real stability and security, allowing your organisation to focus on what it does best.

A person working on a computer and two laptops

The benefits that managed IT support brings

Our Managed IT support service provides multiple benefits, quickly eradicating problems and helping your business to stay online.

Up to date technology that's proven to work

Preventative monitoring and pre-emptive action

Smart cyber security defences and robust disaster recovery

Fluid user onboarding and offboarding with managed licensing

Helpdesk or on site support when you need it

A simple inclusive monthly fee

What's included?

Icon for
Helpdesk support
Icon for
On site support
Icon for
Server management
Icon for
Desktop management
Icon for
Mobile device management
Icon for
Managed backups and disaster protection
Icon for
Antivirus and cyber security management
Icon for
Infrastructure management
Icon for
System monitoring
Icon for
Microsoft 365 management
Icon for
Application support
Icon for
Patch management
Icon for
Centralised email signatures
Icon for
Managed firewall
Icon for
Virtual CIO service
Icon for
Domain and DNS management
If you have any questions, or you'd simply like to chat to someone to find out more about our Managed IT service, feel free to leave your details and we'll give you a call back at a time that suits.
An office worker talking on the phone

What is managed IT support?

Managed IT support is like having your own in house IT support team, but with every aspect of the IT service outsourced, and optimised for efficiency. A traditional IT support company may utilise a break/fix model, fixing problems as they arise, and waiting for equipment and security to fail before actioning IT support requests.

As a Managed IT support services provider, we look after all aspects of your company's IT under an IT support contract that’s either paid monthly or annually. Because we do this at scale for other companies we’re able to optimise the delivery of the service, and provide managed IT solutions and support with a proven track record.

Why Impelling?

At Impelling we see our purpose as not just being a managed IT support provider, but a company that helps other businesses grow and achieve success. Our managed IT support is designed to slot into your organisation seamlessly, instantly providing you with a platform for productivity and growth.

Our IT contracts are designed to provide you with all the digital tools a modern business needs, as well as providing a base line level of IT support should any IT problems occur. Every managed service agreement includes:

Aligned goals and strategy planning

We build solutions for the long-term, not the short-term, with a bespoke strategy tailored around your business needs.

Proactive Support

Proactive IT support with fast response times and regular monitoring of your systems.

Office 365

Rapid broadband connectivity

On site and remote IT support available

Improved focus; we’ll handle all things IT so you can focus your attention on your business

Vast knowledge

Our experience providing custom support for a vast range of projects means our experience is unrivalled by any other managed IT support company.

To learn how managed IT support services could work for your business, please contact us.

Contact us