Privacy policy


At Impelling, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you interact with us in any capacity and tell you about your privacy rights and how the law protects you.


This privacy policy applies to the personal data of our clients, service users, and visitors to our website. It encompasses all business activities of Impelling Managed Services Ltd, not limited to online interactions.

Data collection and use

We collect personal data to provide IT support services and to respond to enquiries. The types of personal data we collect include names, addresses, email addresses, phone numbers, and IT service requirements. This information is used solely for the purpose of fulfilling our service obligations and responding to enquiries. We do not sell or use your data for marketing purposes.

Data sharing and disclosure 

our personal data may be shared with third-party service providers who assist us in delivering our IT support services. These providers are contractually bound to safeguard your data and comply with all applicable data protection laws.

Data security and breach response

We take data security seriously and have implemented robust safeguards to protect your personal data. As a Cyber Essentials Plus certified organisation, we ensure that our staff receive regular security training and that access to data is sensibly controlled.

In the unlikely event of a data breach, we are committed to notifying all affected parties within 48 hours of the breach being discovered. We will provide detailed information about the nature of the breach, the data that may have been compromised, and clear guidance on the steps to take in response to the breach. Our priority is to work swiftly and transparently to resolve any issues and to reinforce our data protection measures to prevent future occurrences.

Cookies policy

Our website does not set any cookies. We believe in maintaining your privacy and ensuring a seamless browsing experience without tracking your activity.

Your rights

You have the right to request access to, correction of, or deletion of your personal data. If you wish to exercise any of these rights, please contact us using the details provided below.

Changes to this privacy policy

We may update this policy periodically to reflect changes in our practices or relevant regulations. We will notify you of any significant changes and obtain your consent where required by law.

Contact information

For any questions or concerns regarding this privacy policy or our data protection practices, please contact us at: Phone: 03333 4444 59 Email: [email protected]

Contact us

03333 4444 59 [email protected] Leave us a message